Terms and Conditions: Parties at Home by The Classic Cupcake Co.
For the health and safety of our staff, please advise us immediately if any member of the party or hosting venue tests positive for COVID in the 7 days leading up to the party and is required to self isolate.
Enough space should be allowed between each child to enable our staff to attend to their needs in a safe manner. Our staff reserve the right to discontinue the party if they feel this is not possible.
The host parent is required to remain in attendance throughout the party and to ensure that all children and CCC staff have access to adequate hand washing facilities.
Guest numbers & names: |
We will contact you one week prior to your party date for final numbers and guest names. (Minimum booking 8, no maximum, although parties larger than 15 children may incur an additional staffing charge) |
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Travel Charge: |
For venues that are outside of our usual 5km radius from Mosman (167 Avenue Road) we charge $5 per km. This will be added to your final balance. |
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Disabilities: |
Please advise us ahead of the party if any children suffer from disabilities and who may require additional attention from our staff. |
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Allergies: |
Please advise us ahead of the party if any children suffer from food allergies. We cannot accommodate all allergies but we can discuss options with you. We accept no responsibility for allergic reactions either during or as a result of the party. We can supply gluten free cupcakes however these must be pre-ordered one week prior to the party. |
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Damage to clothes or possessions: |
The Classic Cupcake Co. accepts no responsibility for damage to clothes and / or other personal possessions during the course of the party. Aprons are provided to all attendees. |
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Minimum Age: |
Please advise us of any guests that are under 6 years of age. |
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Last Minute Guests: |
We regret that we cannot accept additional guests on the day. All our baking is scheduled in advance of the party and we require a minimum of 24 hours notice for any additional guests. |
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Other Food: |
Party food and drinks for children should be set up on a different table to where they will be decorating cupcakes. |
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Arriving for the party: |
We recommend that you ask your guests to arrive 10 minutes prior to the class start time. We begin the class promptly according to the class time booked. |
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Set Up Requirements: |
We do NOT recommend that this activity is held outside due to flies and heat. Students do not need to be seated, although it is easier if they are. We need enough dedicated surface space (either tables or kitchen counters) to allow each child approx 50cm working space. We require access to a sink. |
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Staying for the party: |
We require at least one adult to stay in attendance for the duration of the party. |
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In Case of Illness: |
CCC staff and instructors reserve the right to request that any child be removed from the party that they deem to be a health risk to the other participants or staff. |
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Bad Behaviour: |
CCC staff and instructors reserve the right to request that any child be removed from the party whose behaviour they deem to be inappropriate and adversely affecting the experience of others. |
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Certificate of Completion: |
Students will take away a signed, personalised Certificate of Completion. Please provide all guest names a week prior to your party. |
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Refunds and Changes: |
Please note we do not offer any refunds for cancelled bookings. Due to the popularity of our classes and parties, we require 2 WEEKS notice to reschedule a party booking without further charge. A re-booking fee of $150 therefore applies for changes made within 2 weeks of the original party date. If your party needs to be postponed due to a confirmed case of COVID-19 in your group, we can move the date of your party but the $150 re-booking fee does still apply. If you wish to cancel your booking we cannot refund your $150 deposit but it can be transferred to $120 store credit ($150 minus a 20% admin fee). |